Terms

Booking fee – Love Letters / Wedding Backdrop / up-Lights Exeter Devon

We normally require a £50.00 booking fee to secure the hire of our Love Letters for your specific date. This means that they are no longer available to other customers and therefore Non-Refundable. If however you need to change your date then provided that the equipment is available when required we will gladly transfer your original booking fee.
All items under £100.00 must be paid for in Full at the time of booking to secure your items for your specific date.

Hire Period

All items will be delivered before 12.00 to your venue on the morning of your event and set up by us then Collected before 12.00 the morning after. If alternative times are required then arrangements must be made in advance.
Venue
It is your responsibility to notify your venue of our arrival and that adequate space and power supply is available for us to use along with confirmed set up location for our items. You will need to notify them that items will be collected by us the following morning.

Attendance

In the event of circumstances beyond our control resulting in we are unable to attend your event a full refund but no compensation will be offered. It is understood by the client that all our items are for hire only and at no point do you own any goods we provide.

Payment

We can accept payment by cash or PayPal (sent to PayPal account email [email protected]) or bank transfer (ask for details) Please note payment by PayPal or Bank transfer must be made no later than 7 days prior to booking date.

Copyright

During your event we expect our Love Letters and backdrop to be used in photographs. However if those images should then be used for corporate use we request to be notified and for our services to be given credit. We reserve the right to photograph our equipment whilst on hire at your event and may use these images for advertising or promotional material. Attending your event would mean you agree and permission has been granted to do so by yourselves and your guests.
Please contact us if you are unclear of any of our terms and conditions before you book us for your event, we are only too happy to answer any questions you may have.